CHC32015 – Certificate III in Community Services
MSM Training Group (RTO #46318) delivers this nationally recognised qualification designed to prepare learners for real-world roles in community services across diverse settings.
Nationally Recognised
CHC32015 qualification approved for Australia
Career Focused
Designed for community service roles
Flexible Learning
Supportive and structured delivery
Course Overview
The CHC32015 – Certificate III in Community Services is a nationally recognised qualification designed for individuals seeking to work in a range of community and social service roles.
This course equips students with practical skills and knowledge to support individuals, families, and communities, focusing on effective communication, ethical practice, and person-centred support.
Through structured learning and real-world application, students gain the confidence and competence required to work in community organisations, disability services, aged care, and related support environments.
- Nationally recognised qualification aligned with industry standards
- Practical, job-focused training for real-world community roles
- Supports career pathways in community, disability, and aged care sectors
- Builds strong foundations for further study and professional growth
Course Delivery Information
This course is delivered through a flexible training model designed to support learners from diverse backgrounds. Training combines structured learning, practical activities, and assessment to ensure job-ready outcomes.
- Delivery Mode: Online, Blended Learning and Face-to Face Learning options are available
- Course Duration: Up to 52 Weeks
- Total Study Hours: 1,207 Hours
- Study Pace: Self-paced with trainer support
What You Will Learn
This course provides comprehensive training designed to prepare students for real-world community service roles through practical skills and industry-relevant knowledge.
Respond effectively to the needs of clients within community service environments
Apply safe work practices and follow organisational policies and procedures
Develop communication and interpersonal skills for client-focused roles
Support individuals with diverse needs, including vulnerable communities
Manage personal stressors and maintain professional wellbeing
Work collaboratively within multidisciplinary teams
Effective Communication Skills
Develop strong communication skills to work effectively with clients, families, and community stakeholders.
Ethical and Legal Practice
Understand ethical frameworks, legal responsibilities, and duty of care in community services.
Client-Centred Support
Deliver personalised support services that respect diversity and promote inclusion.
Community Engagement
Work collaboratively with communities and support networks to achieve positive outcomes.
Work Health & Safety
Apply safe work practices and manage risks in community service environments.
Career Pathways
Build a foundation for further study and long-term career growth in community services.
Career Outcomes
Graduates of the Certificate III in Community Services gain the practical skills and knowledge required to work effectively across a range of community and support settings. This qualification prepares learners for entry-level roles where they can make a meaningful difference in people’s lives.
• Community Support Worker
• Support Worker
• Disability Support Worker
• Aged Care Support Worker
• Youth Support Worker
• Residential Care Worker
Graduates may work in a variety of community service environments including:
• Community organisations
• Disability and aged care services
• Residential care facilities
• Outreach and support programs
• Government and non-profit organisations
Employment outcomes may vary depending on individual experience, location, and industry demand. This qualification is designed to support entry into the community services workforce in accordance with Australian training standards.
Career Pathways - Employment Snapshot
Welfare Support Worker
Welfare Support Workers provide support, information, and advice to individuals and families on emotional, financial, health, housing, and social welfare matters. They assess client needs and coordinate services across community and welfare agencies to support wellbeing and independence.
Employment Size
17,800 workers
Weekly Pay (Median)
$1,320 week
Average Hours
41 hours per week
Future Growth
Strong growth over the next 5 years
Other related roles include Community Services Support Worker and Community Services Worker. Employment and career data sourced from NSW TAFE and Australian labour market insights.
Course Details
Qualification Code
CHC32015 – Certificate III in Community Services
Duration
Up to 52 Weeks
Delivery Mode
Online, Blended, and Face-to-Face learning options are available, subject to course structure and location.
Entry Requirements
• Minimum age: 18 years • Basic English language, literacy, and numeracy skills • Access to a computer and internet
Study Method
Self-paced online learning through our learning management system (LMS)
Assessment Methods
• Knowledge questions
• Practical activities
• Case studies
• Workplace-based tasks (if applicable)
Learner Support
• Trainer and assessor support
• Learning resources and guidance
• Academic assistance when required
Certification Issued
Upon successful completion, learners receive a nationally recognised qualification issued in accordance with Australian standards.
Course Structure & Assessment
Assessment is conducted through a range of methods to ensure learners demonstrate practical competency and knowledge. These include:
• Direct observation of practical skills
• Written and oral questioning
• Structured learning activities and projects
• Portfolio and evidence-based assessments
Delivery and Assessment
This course is delivered online and offline allowing students the flexibility to study at their own pace while balancing work and personal commitments. Learning materials are accessible through our online learning platform, with guidance and support provided by qualified trainers and assessors.
Assessment is competency-based and aligned with nationally recognised training requirements. Students must demonstrate satisfactory completion of all assessment tasks to achieve the qualification.
Assessment may include written tasks, projects, practical demonstrations, observations, and face-to-face assessments aligned with industry standards.
This training is delivered in accordance with the Standards for Registered Training Organisations (RTOs). Course structure, duration, and assessment requirements may vary based on individual learner progress.
Ready to Take the Next Step?
Start your enrolment journey with MSM Training Group. Our team is here to support you with course information, enrolment guidance, and next steps.
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