
MSM Training Group (RTO#46318) offers the nationally recognised CHC43315 Certificate IV in Mental Health qualification with high-quality course materials and premier student support. We deliver training that is customised to meet the needs of our students and employers.
Where can it take your career?
The CHC43315 Certificate IV in Mental Health is the latest nationally accredited qualification that provides you with the skills and knowledge of workers who provide self- directed recovery oriented support for people affected by mental illness and psychiatric disability.
Completion of this course may also lead to the following roles:
- Community Rehabilitation Worker
- Community Rehabilitation and Support Worker
- Outreach Officer
- Mental Health Outreach Worker
- Assistant Community Services Worker
How is the course delivered?
Training is delivered via Online or Blended Learning + Workplace Assessment.
Course Duration: This course is designed to be completed in up to 52 weeks (including holidays).
Expected Study Hours: Typical learners are expected to spend approximately 843 hours depending on existing knowledge, skills, and experience.
Note: Please read the MSM Training Group Student Handbook and other policies and procedures including Refund Policy, Complaints and Appeals Policy, RPL Procedure prior to enroling.
What will you learn?
This course is designed to help you learn:
- Work with diverse people
- Promote Aboriginal and/or Torres Strait Islander cultural safety
- Manage personal stressors in the work environment
How is the course structured?
All learners will be assessed through:
- Observation during on-the-job or role play/simulation
- Questioning may include self-assessment, verbal answers, written questionnaires, activity modules or interviews
- Third Party
- Structured Activities may include Projects, Case studies, presentations, role play, demonstration, progressive tasks
What are the entry requirements?
There are no pre- requisites to enter this training program. However, The MSM Training Group screens students according to the following criteria:
- Are 17 years of age and over
- Are living or working in Australia
- Have successfully completed at least Australian high school year 10, or equivalent
- Have basic computer skills
- Have sound Language, Literacy and Numeracy skills*
- Submit the following:
- Working with Children Check (WWCC)
- A National Police Check’
- Vaccination and health screenings
- Already have a workplace who has agreed to comply with the RTO and ASQA’s requirements or must find a workplace who will agree to comply with the RTO and ASQA’s requirements
*Learners who do not meet the LLN requirements may still enrol into the course provided the enrolment has been endorsed by the trainer and corresponding additional support strategies have been put in place.
What are the resources needed to complete the course?
To support you in your new course with MSM Training Group, we will provide the following:
- CHC43315 Certificate IV in Mental Health learning and assessment suite which includes:
- Learner Guides
- Assessment Workbooks
- Templates for Projects and other activities;
- Simulated resources to provide students with simulated assessment pathways (not applicable to all assessment tasks specially those to be done during vocation placement)
- Additional course readings and resources recommended by trainers.
Vocational placement providers must allow access to:
- Vocational workplace supervisor(s) to supervise and confirm completion of the required tasks included in the Skills Workbook. The workplace supervisor must:
- Have adequate knowledge and understanding of the provision of aged care and disability support
- Have the ability to supervise and manage aged care and disability support services effectively
- Have the necessary experience and qualification(s) in the area of mental health (e.g., you have the relevant VET qualification/s, Certificate IV in Mental Health or higher)
- Use of suitable facilities equipment and resources relevant, including:
- Current legislation, regulations and codes of practice, including for WHS
- Organisational policies and procedures, including for WHS
- Modelling of industry operating conditions and contingencies, including:
- presence of problem solving activities
- interactions with people from a range of diverse backgrounds
- links to other services
- realistic, in-depth validated industry scenarios and simulations of crisis situations
- PPE relevant to the workplace and job role of the worker
- Placebo medication, administration equipment, charts and documentation
- Individualised plan
- Use of simulations and scenarios where the full range of contexts and situations have not been provided in the workplace to assess the candidates’ skills and knowledge
To complete your course, you will need ongoing access to the following:
- Computer/laptop with relevant software such as, but not limited to, the following:
- internet access preferably through Google Chrome
- MS Word and PowerPoint
- Adobe Acrobat Reader
Mandatory Vocational Placement
Learners are required to undertake at least 80 hours of vocational placement within a registered and approved community services provider, during which they will complete their practical assessments. This must occur after the student has satisfactorily completed all the other units/subjects in this qualification.
Learners have the option to:
- Source their own Vocational Placement providers (MSM Training Group to check suitability) or
- Have MSM Training Group assist them in arranging Vocational Placement providers near their area
MSM Training Group will continuously look for and form partnerships with Aged Care providers in NSW and in other states in the future.
MSM Training Group will provide learners with a Vocational Placement Pack that outlines all the requirements for finding a suitable Vocational Placement provider that will facilitate the required workplace assessments and allow the learner to complete the required vocational placement hours. Learners are recommended to initiate contact with potential vocational placement providers as soon as enrolment is confirmed to allow sufficient time for MSM Training Group to confirm the workplace’s safety and suitability.
What are the CHC43315 Certificate IV in Mental Health course units?
This course covers 15 units of competency (11 core units and 4 elective units).


What are the course fees?
The CHC43315 Certificate IV in Mental Health course is available for only $7,500.00 online with tutorials or $9,000 for Blended Learning.
September Intake Special: (until 31 August 2025)
Enrol now in Online Learning for only $3,500.
Initial payment of $500 with 10 monthly instalments of $300
No single payments over $1,500
Please see Fees and Refunds Policy for more information.
What are the Qualification Pathways?
Students enroled in this course may also choose to study other courses that will support them in their Community Service skills. Other options available for students may include the following qualifications:
- CHC43515 Certificate IV in Mental Health Peer Work*
- CHC53315 Diploma of Mental Health*
- CHC52021 Diploma of Community Services
- TAE40122 Certificate IV in Training and Assessment*
*These courses are not offered by MSM Training Group
Is Recognition of Prior Learning (RPL) available?
MSM Training Group has a Recognition of Prior Learning (RPL) Policy, to ensure that an individual’s prior learning, achieved through formal and informal training, work experience or other life experiences, is appropriately recognised. This recognition may assist Learners to progress faster through a unit of competency or allow the student full credit.