Short Courses
Leadership Essentials for Supervisors and Team Leaders
Develop the practical leadership skills needed to build accountability, motivate teams, and confidently lead high-performing workshop and service employees.
Communication Skills for Leaders
Learn how to communicate clearly, provide effective feedback, and manage workplace conversations that improve engagement and performance.
Coaching and Developing Staff
Equip leaders with coaching techniques to develop team capability, support apprentices and technicians, and improve workplace performance.
Managing Difficult Conversations and Conflict
Build the confidence and skills to address performance issues, manage conflict professionally, and conduct challenging conversations effectively.
Safety Leadership and Accountability
Strengthen leadership capability to promote a positive safety culture, increase accountability, and drive safer workplace behaviours.
Influencing and Persuasive Communication for Leaders
Discover how to communicate with credibility, gain buy-in from others, and positively influence teams and stakeholders.
Workplace Communication and Team Collaboration
Improve communication across teams and departments to enhance collaboration, reduce misunderstandings, and increase operational efficiency.
Customer Experience Leadership
Develop the leadership skills required to create customer-focused teams, manage service challenges, and deliver exceptional customer experiences.
Can’t find the course you’re looking for?
Submit an Expression of Interest and let MSM Training know what you need.
We’ll contact you when the course becomes available.
Tailored Short Courses for Your Team
At MSM Training Group, we understand that every organisation faces unique challenges and opportunities. That’s why our leadership, communication and professional development short courses can be customised to align with your industry, workplace culture, strategic goals and team capability requirements. Whether you’re looking to strengthen leadership skills, improve communication, build team performance or support operational excellence, our practical and engaging workshops are designed to deliver immediate workplace impact. Available in face-to-face, virtual or blended formats, our short courses can be tailored in content, duration and delivery style to ensure your people receive training that is relevant, meaningful and effective.
Flexible. Practical. Industry Relevant. Designed Around Your Needs. Contact MSM Training Group to discuss a customised training solution for your team.
Frequently Asked Questions (FAQ)
Who are these short courses designed for?
Our short courses are ideal for supervisors, team leaders, managers, emerging leaders and employees looking to develop practical workplace skills.
Can the courses be customised for our organisation?
Yes. All MSM Training Group short courses can be tailored to suit your industry, workplace challenges, business objectives and participant experience levels.
How long are the courses?
Most short courses are available in either a 1–2 hour session or an extended 3–4 hour workshop, depending on your requirements.
Are the courses delivered face-to-face or online?
We offer face-to-face workshops, live online training and blended learning solutions to provide maximum flexibility for your team.
How many participants can attend?
Our short courses are suitable for small teams through to larger groups. We can tailor delivery methods and activities based on participant numbers.
Can the training include our policies, procedures and workplace examples?
Absolutely. We encourage organisations to provide real workplace scenarios, policies and procedures to make the training practical and relevant.
Do participants receive a certificate?
Yes. Participants receive a Certificate of Participation upon completion of the training.
What industries do you work with?
MSM Training Group works with organisations across a broad range of industries including manufacturing, transport, logistics, automotive, construction, healthcare, professional services, government and not-for-profit sectors.
How far in advance should training be booked?
We recommend booking several weeks in advance to secure preferred dates, however we can often accommodate urgent training requests where availability permits.
Can courses be combined into a customised training program?
Yes. Multiple short courses can be combined into a tailored learning pathway to address specific leadership, communication, management or workforce development goals.
How do we get a quote?
Simply contact MSM Training Group with your training requirements, preferred delivery method, participant numbers and timeframe, and we will prepare a customised proposal and quotation.